stylist - Hair Stylist SmartStyle Employee Review

3.0
Jan 26, 2018
Recommend
CEO approval
Business Outlook

Pros

have been there 10+ years. normally a fast-paced salon.

Cons

prices get raised but not commission. when clients get a coupon for X amount of dollars off, the difference comes out of our commission. company calls us a family salon but I beg to differ. when coupons are put on the back of T**y's pizza boxes, CHEAP is what we look like.

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working there. I loved my job. I loved meeting new people..

Cons

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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