Salon Managers and Stylists are treated horribly and unfairly by higher up managers. - Stylist SmartStyle Employee Review

1.0
Sep 17, 2012
Recommend
CEO approval
Business Outlook

Pros

My Salon Mgr. was GREAT, she taught me a lot and was very understanding and caring.

Cons

your job is threatened ALL the time for not reaching commission goals. It was impossible to make your commission at that salon because there were not enough. i was fired for not making commission when the regional manager found out i was pregnant when nobody else in the salon was making their commission either.. including the salon mgr. the area manager and regional manager would not return calls for days sometimes weeks. they dont care if you are short staffed and only one person working in the salon from open to close for months.

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working there. I loved my job. I loved meeting new people..

Cons

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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