advice for all of you - Salon Manager SmartStyle Employee Review

2.0
Nov 19, 2012
Recommend
CEO approval
Business Outlook

Pros

most of the customers that visited were very decent.It was easy to build a clientele. lots of technical training for technical skills and customer service skills which are paid to you by the company but count against your commission

Cons

payroll was consistent in messing up. working alone in the salon from open to close. Needing to leave a customer from the station to help other customers. upper management has major flaws. in 3 years time that i have been employed there. there were 5 area supervisors. And with each one there seemed to be a new set of rules. the pay is minimum wage /or commission. as a salon manager i have allready been asked to write whats called a corrective action for those stylists that havent made commission. i refuse to simply because that would be against state labor law.My hard work and sales gains is proof that i worked hard to rebuild the salon. But it was never good enough. The regis corporation is directly in the middle of a corporate restructure downsize. I suspect that i wont be there for very much longer

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working there. I loved my job. I loved meeting new people..

Cons

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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