Smartstyle Salon - Salon Manager SmartStyle Employee Review

1.0
Nov 26, 2012
Recommend
CEO approval
Business Outlook

Pros

-Stylists are paid hourly or commission so paycheck is guaranteed - 401k -Medical and dental insurance -prizes

Cons

-commission scale has changed from 40%-50% service commission to 38%-48% service commission and retail has gone from 10% to 5% retail commission. The difference is bigger than it seems. - Pay for meetings is not always paid out and you have to watch your paychecks carefully to insure that you are being paid correctly. -Salon managers are not paid salary they are paid commission but are still expected to handle salon issues off the clock. the commission rate is between 48%-50%.

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working there. I loved my job. I loved meeting new people..

Cons

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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