Pros
I've been with the company 2 years, Been a stylist for 10. they have made a lot of changes, but the best he's been their president of the company and changes in corporate structure. they focus hard on education for guests, and stylists as well as higher ups. they have started focusing on hiring less, but higher quality people so 1 the turnover is less , and 2 it gives you a higher chance at building a better clientele. i came into this company from both rent thinking it would last 6 months, and 2 years later im a manager with no plan to leave. also the couponing and discounting has decreased so much, and is discouraged unless promotions are being ran which is awesome
Cons
it is what you make of it. if you want to sit around and wait for people to walk through the door, you'll always make minimum wage. if you take it upon yourself to decide you're going to treat yourself like a professional and respect yourself and your profession, your ability to make 50% is easy even in a lower volume salon like ours. people will tell you the biggest con in smartstyle is minimum wage pay. truth is, like in any salon if you do qualify consultations, charge what you're worth, and treat yourself like you own your own business, the money will roll on a lot faster, and a lot easier