Horrible place to work - Stylist SmartStyle Employee Review

1.0
Jul 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Really there are none as far as I am concerned. I have seen a lot of shady things from this company over the years

Cons

Upper management doesn’t care. I am in a location with a HORRIBLE salon leader and they just look the other way after countless times of us making reports on her for some of the things she is doing. They pay literally NOTHING. They make it nearly impossible for you to hit your goals so you don’t get incentive points anymore. And now we have to supply all of our own appliances. Which if I’m being honest causes even MORE financial difficulty on employees that are ALREADY underpaid. They make it nearly impossible to hit commission. They don’t care about employees who have been with the company for an extended amount of time. I’m just sick of being unappreciated, and underpaid, and taken advantage of. If I could give them zero stars across the board I would. I DO NOT RECOMMEND.

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working there. I loved my job. I loved meeting new people..

Cons

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

See reviews by: Helpful|Rating|Date|All