Barely okay - Salon Manager SmartStyle Employee Review

3.0
Sep 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Fast paced, high volume, no clientele needed.

Cons

No set schedule. Not enough pay for management especially during pandemic when sales are down and stores are short staffed. Mandatory 38 hours even with sudden loss of school/childcare. Only 1 extra dollar over stylist base pay and a ton more additional work and stress. You never leave work they constantly need you. No home/work balance.

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working there. I loved my job. I loved meeting new people..

Cons

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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