Good place to build clientele, but management styles need work - Stylist SmartStyle Employee Review

3.0
Feb 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Great walk in traffic so days are usually busy. Supportive coworkers so you can always ask for help or bounce ideas/techniques off each other. Building a loyal client base is very doable if you are personable and skilled, and this will translate to a decent commission paycheck.

Cons

The pay scale is better than it was when the company was corporate, however locking retail commission behind service commission is pretty low. Management can be disorganized when it comes to inventory orders and overall salon cleaning

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working there. I loved my job. I loved meeting new people..

Cons

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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