Run now! - Salon Manager SmartStyle Employee Review

1.0
Jul 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Lesson in knowing who not to work for!

Cons

You have absolutely no authority as a manager to do anything. They have bottom of the barrel stylists working there. You can't fire them because they can't retain the few good ones that come along. So they hang on to the bad ones. And keep recycling bad employees over and over.

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working there. I loved my job. I loved meeting new people..

Cons

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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