Nothing for good stylists who want to grow - Salon Manager SmartStyle Employee Review

1.0
Aug 19, 2014
Recommend
CEO approval
Business Outlook

Pros

If you get into a good store the atmosphere is nice.

Cons

No advanced education or encouragement to find any on your own, impossible to build a clientele, and subpar product - matrix color and perms that don't hold, and designline back bar. they provide styling tools but they aren't even as good as the ones you get in school.

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working there. I loved my job. I loved meeting new people..

Cons

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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