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      Depends on location - Hairstylist SmartStyle Employee Review

      3.0
      Jul 30, 2021
      Hairstylist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Depending on location and employees it can be enjoyable. Hourly pay unless you hit comission

      Cons

      Hourly pay is low (varies by location and if it's franchised). I'm currently at $9/hr and unless you hit commission, you don't make much. I have been here for over a year and haven't hit commission yet. I was promised they would work with me and guide me onto the right path to hitting commission. Come to find out the old manager rarely hit commission.

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      5.0
      Nov 17, 2025
      Regional director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

      Cons

      The salons are almost always short staffed

      1.0
      Jul 9, 2026
      Stylist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved working there. I loved my job. I loved meeting new people..

      Cons

      • Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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