If I could give 0 stars I would - Hair Stylist SmartStyle Employee Review

1.0
Aug 8, 2021
Recommend
CEO approval
Business Outlook

Pros

I worked with an amazing team of stylists that I have made lasting friendships with and met some very nice people as clients

Cons

- pay is AWFUL - it feels like the company doesn't care about you for anything else other than how much money you can make them - the constant "push product" speech when clientele doesn't want these products. It's a salon inside of Walmart, lower the expectations a bit - bringing in people to teach skills but the salon is still open so you don't even get to learn anything because you're taking clients during the class. - being punished for lack of clients, lack of sold products, not tacking on extra services when it's out of your control - Our team was told to "bag groceries" for customers inside Walmart in order to try and gain more clients even though this business only pays minimum wage and bagging groceries inside of a store I don't work at isn't my job. - we had to work every weekend, no one got weekends off ever.

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working there. I loved my job. I loved meeting new people..

Cons

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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