Good starting cosmetology job, horrible wages - Hairstylist SmartStyle Employee Review

3.0
Sep 16, 2021
Recommend
CEO approval
Business Outlook

Pros

This place is great if you’re just starting out and need to build a clientele. The walk-in type of environment at these salons means that you’ll be meeting new faces every day!

Cons

The only thing I didn’t like about this job is the wages. Corporate locations are GROSSLY underpaid. Franchise locations are better, but only slightly. Each franchise smartstyle is different though, so wages may be better in different locations.

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working there. I loved my job. I loved meeting new people..

Cons

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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