More trouble than it's worth. - Hairstylist SmartStyle Employee Review

1.0
Jan 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Build technical skills in cutting and coloring Fast pace when busy

Cons

Company does not care about its employees Retail oriented Must maintain a certain dollar for your services per hour Are not flexible with scheduling Getting fmla or any other short term disability is nearly impossible Not understanding when it comes to being sick/family emergencies No room to move up in the company Clientele is very discount minded/cheap/entitled Does not stand up for their employees No morals Bullying is a huge problem Building Clientele is nearly impossible/not loyal to the stylist

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working there. I loved my job. I loved meeting new people..

Cons

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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