The truth behind corporate America salons - Hair Stylist SmartStyle Employee Review

4.0
Apr 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Easy to get the job, they aren't picky.

Cons

Unattainable goals set by corporate office. Honour competitors coupons (even expired ones). Located in Walmart (client quality isn't the best). You will never make your commission goal in certain demographics. Large focus on retail sales, but no reward bc you must first meet service goals (which are impossible). Management is required to also do hair which takes them away from the rest of their responsibilities. Insurance is anything but good or affordable. Overall hostile work environment. No future working for this company!

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working there. I loved my job. I loved meeting new people..

Cons

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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