If I could give it zero stars I would - Hair Stylist SmartStyle Employee Review

1.0
May 30, 2015
Recommend
CEO approval
Business Outlook

Pros

It's easy to build a client base.

Cons

•Pay-they are supposed to pay base pay plus tips but they take the electronic tips out of your check. I am a single mom with 2 kids. Working 40+ hours a week and got $400 pay checks. •Management- they don't care about their stylists. We formally complained so many times about our former manager, clients did as well, and since she was friends with corporate she got away with everything. •Scheduling- our manager was changing the schedule multiple times a week, sometimes even daily. Without notifying us. •Salon-our salon was the forgotten one. Falling apart. The floors were gross no matter how often we cleaned them. •Commission-they make it impossible to hit commission goals. So you stay on base pay. •Staff- they keep the salons understaffed. There were so many days I didn't get even a bathroom break all day.

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working there. I loved my job. I loved meeting new people..

Cons

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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