Management makes it or breaks it - Cosmetologist SmartStyle Employee Review

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

The salons are almost always short staffed

I loved working there. I loved my job. I loved meeting new people..

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying