Decent place to hold your career - Salon Manager SmartStyle Employee Review

5.0
Jan 2, 2023
Recommend
CEO approval
Business Outlook

Pros

I’m working for a franchise I work closely with our owner does not micromanage all salons are different and how each salon is ran and how everyone gets along but this would be for all salons in general the location brings a ton of walk ins to build your clientele

Cons

The location is also a con because it can be a high turnover area and people didn’t care about their reputation so that can hurt public opinion

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working there. I loved my job. I loved meeting new people..

Cons

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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