OK depending on Salon management - Stylist SmartStyle Employee Review

3.0
Aug 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, great customers. They offer benefits, including 401K, health & dental insurance. They supply everything but your shears

Cons

Pay/commission low, insurance is expensive, salons are open long hours and evenings and weekends are pretty unavoidable. There is very little advanced training offered. Upper management does not care about stylists, they are more like a disposable commodity

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working there. I loved my job. I loved meeting new people..

Cons

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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