It was an ok job - Front Desk Receptionist SmartStyle Employee Review

4.0
May 9, 2023
Recommend
CEO approval
Business Outlook

Pros

It was pretty laid back and I got to meet a lot of new people.

Cons

There can be dead time. But there can also be time when you are rushing to get everything done.

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working there. I loved my job. I loved meeting new people..

Cons

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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