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      Unpleasant atmosphere - Salon Manager SmartStyle Employee Review

      1.0
      Nov 30, 2015
      Salon manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You always have a pay check even if you are not busy. Products are nice to work with.

      Cons

      Pay is minimum wage and impossible to improve. Not enough hours given to even keep two people on staff at all times. So lots of customer complaints about this. Im in a salon where everyone needs and wants full time, but cant get it. Customers think we are owned by walmart and should be dirt cheap prices . I never had these problems when i worked at a regis salon. Why in te values?

      Explore other reviews about SmartStyle

      5.0
      Nov 17, 2025
      Regional director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

      Cons

      The salons are almost always short staffed

      1.0
      Jul 9, 2026
      Stylist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved working there. I loved my job. I loved meeting new people..

      Cons

      • Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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