SmartStyle - Salon Manager SmartStyle Employee Review

2.0
Jan 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Number one leading corporation in the hair industry with over 7,000 salons in the US.

Cons

Awful management. They hired bodies to fill the salon. Didn't care about stylists with lots of experience and knowledge. Left employees to sink or swim. When they sink they just let go with no true reason

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working there. I loved my job. I loved meeting new people..

Cons

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

See reviews by: Helpful|Rating|Date|All