Stepping stone salon. Start here and move along, not a place to stay forever. - Manager/Stylist SmartStyle Employee Review

3.0
Feb 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Base pay guaranteed, discounts on salon products (20% off normally,50% on the either first or lastof the month), built in walk in cliente, & plenty of stores if you need to transfer.

Cons

The base pay is minimum wage or commission, whichever is higher.. The latest commission scale I know of is that stylists for service sales start at 38% and can work up to 43%. Managers top out at 50%. The most commission you can earn on products is 8%. Those are very low figures considering the low price points of services. Very difficult to get help from anyone higher than district leader, & there are seldom good district leaders. (The good ones are lifesavers and absolutely amazing, though!)

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working there. I loved my job. I loved meeting new people..

Cons

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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