Careful choosing your location - Stylist SmartStyle Employee Review

3.0
Jan 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Good foot traffic Variety of services Flexible scheduling

Cons

I chose a location who ran through different managers so it was not structured or any dedicated training i truly needed. They need to get more solid in there structure and management otherwise no cons My manager was kind but if you stepped on her bad side she treated you very different The manager and area manager wanted another stylist gone because she "complained " too much She just wanted to help make the place better and they had a problem with it.

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working there. I loved my job. I loved meeting new people..

Cons

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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