General Manager - General Manager Smashburger Employee Review

1.0
May 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Decent bonus program. Pay is competitive with similar concepts, but not for the amount of work

Cons

Horrible labor matrix. They just cut our labor hours more! Managers spend all there time in position; there is no time for any administrative duties. Upper management manages thru intimidation now. They have suspended matching funds to the 401 K. I think they are gutting the company to sell. They talk about great guest experience and serving quality products but it is just lip service. They have no concern about quality of life for any of there employees, only profit.

Explore other reviews about Smashburger

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone was friendly and had an overall nice environment.

Cons

I wouldn’t say there are any cons

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Relatively flexible schedule... coworkers were great too

Cons

Very demanding as you are usually the only person performing in one area. Mgmt is typically reluctant to help.

See reviews by: Helpful|Rating|Date|All