Stretch goals purposefully set out of reach, management a revolving door, lots of starts & stops - Anonymous employee Smith+Nephew Employee Review

2.0
Aug 26, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good 401k match (7.5%), generous PTO (although you'll need it to recharge from the constant grind), products are innovative and easy to get behind.

Cons

Limited promotional opportunities for marketing managers without sales backgrounds. Too few people doing the heavy lifting. A.D.D....can't seem to plan a plan, properly resource it, and give it a fighting chance before moving on. Slow to adopt and way behind the curve on integrating data systems, using advanced business intelligence tools, and getting beyond a primitive use of CRM. Little standardization across marketing organization in terms of operations or marketing competencies at each level. Weak HR. Sad to see so much potential coming out of R&D go to waste when it gets commercialized.

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Jul 12, 2026
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Pros

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Cons

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Pros

Positive work environment, Enjoy being part of a Global Service team and Company that values teamwork, innovation, and continuous improvement. Amazing coworkers with Knowledge and experience.

Cons

Like any rewarding role, being a Service Coordinator comes with challenges. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities. Working with customers and various S&N teams around the world often involves navigating different time zones, balancing urgent requests, and coordinating across multiple departments. These experiences create valuable opportunities for personal growth, collaboration, and professional development while contributing to exceptional customer service and business success.

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