Sales Rep - Sales Representative Smith+Nephew Employee Review

4.0
Nov 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Company pours a lot of resources into the Sports Medicine division in the form of new product development and Med Ed. Company gives reps the freedom to leverage aggressive/creative programs to win new business with hospitals. Company promotes from within. Territories are continually getting smaller so more opportunity for promotions into leadership. Overall a great place to work!

Cons

Too conservative in resource allocation to the sales force. Salary and commission is not great even for top performing reps in comparison to other ortho device companies. The pay structure is changed every other year and it's usually not in favor of the rep. Also consistently has backorder issues on vital products the customers need. Puts reps in very difficult situations to retain customers.

Explore other reviews about Smith+Nephew

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Positive work environment, Enjoy being part of a Global Service team and Company that values teamwork, innovation, and continuous improvement. Amazing coworkers with Knowledge and experience.

Cons

Like any rewarding role, being a Service Coordinator comes with challenges. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities. Working with customers and various S&N teams around the world often involves navigating different time zones, balancing urgent requests, and coordinating across multiple departments. These experiences create valuable opportunities for personal growth, collaboration, and professional development while contributing to exceptional customer service and business success.

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The PTO benefits are excellent and available from the start of employment. There is a consistent workflow across all shifts, providing steady work opportunities. SNN offers a strong support system both on and off the floor, creating a positive work environment. Additionally, the company’s 401(k) program is one of the best I’ve encountered, including a generous employer matching contribution.

Cons

At this time, I have no concerns or suggestions for improvement. My experience has been very positive, and things have been going well overall.

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