Awesome Company! - Customer Service Representative Smith Optics Employee Review

4.0
Jul 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Great management and love Smith products.

Cons

For all the knowledge desired and needed, wages are low. Would be great to see CSR pay raise, especially with your current team.

Explore other reviews about Smith Optics

5.0
Oct 3, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Work life balance. - Co-workers - Culture

Cons

- Occasional working on the weekends.

2.0
May 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits. PTO is generous. Healthcare is good.

Cons

Upper management creates annual sales goals that are unachievable. They put stress and pressure on the rest of the company to ensure they can reach them. Raises are 2% or less.

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