Pros
Did have a good name in the industry as they were known for good engineered solutions and quality products.
Cons
Common daily scenario: receive order, send submittals 4 weeks late, acknowledge order but don't agree on T&C until after product has shipped, tell customer product will be 4 -8 weeks late, then as the revised (late) ship date gets close push it back week after week after week after week, ship product, product shows up wrong and doesn't work, ship replacement parts to fix that take the customer several hours to fix, when they try to get reimbursed for expenses tell them we don't cover labor warranty. S&L is losing customers that will never come back. Most of their rep force hates selling their products because of the headache.