If you have better options, take them. This company is good to gain some experience and then leave as soon as you can. - Anonymous employee Smith & Loveless Employee Review

2.0
Jan 19, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The "lower" level people and direct management are extremely nice and very helpful. The health insurance is pretty good and the hours aren't too bad.

Cons

This company is stuck in the past. Salaried employees have to clock in and clock out, shirt and tie is required for men despite not dealing with anyone outside of the company. The hours are set and offers no flexibility that several other companies offer (i.e. work the hours that you want as long as you get your 8 hours in). Salaries for anyone other than upper management are a joke, several people left for a minimum of a 38% pay raise. The turnover rate is extremely high. Communication between departments is extremely lacking and getting concrete answers regarding projects is very difficult. Upper management is unwilling to do what is needed to retain employees (i.e. better salaries and benefits). With the exception of the health insurance, the benefits are not very good. The profit sharing is negligible, the 401K match is laughable, and the raises from reviews are barely even noticeable. All the while, the company will fight with customers to get an additional $100 from them despite the fact that the customer spent $300,000 on new equipment. Equipment completion deadlines are rarely ever met for one reason or another which leads to very upset customers. I am astonished that the company has lasted this long.

Explore other reviews about Smith & Loveless

5.0
Jan 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendly people, always nice, easy to learn from, always learning new things.

Cons

I think the pay could be better.

2.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Laid Back Kind People Random Holidays Observed ( Good Friday, Presidents Day) Interesting Industry

Cons

Pay - annual raises are bare minimum, don't even match the rate of inflation High turnover Benefits (PTO) - After 5 years, you gain 1 additional week of vacation No WFO opportunities NO Growth Outdated (Still relies on piles of paper, no recycling, have to CLOCK in and OUT everyday even if you are SALARY! Just now beginning to remodel old office spaces and provide better computers HR doesn't take your concerns seriously because we are all a "family" and should just talk things out with management

1
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