Stay Away!! - Anonymous employee Snap-on Employee Review

1.0
May 28, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

50% off tools from Snap On.

Cons

No support, no marketing and no love from the Franchise dealers . They tell you to sell on the Snap On name but their products are not branded Snap On. If the product's were branded "Snap On", it would be a slam dunk as technicians trust Snap On products. The reason it's not branded "Snap On" is so the company does not have to pay the Franchise dealers their normal commission. By branding John Bean, Blackhawk, etc. it's a loop hole for the company to get out of paying the dealers their agreed margins for "Snap On" products that are outlined in their Franchise contract. Franchise dealers don't support you because the commission that they receive is so little. They have to see the customer every week and it's not worth it to them to field all of the issues from the equipment side. Example, if a customer has an issue with an aligner and they call equipment for service, the support is lacking and the issues don't get resolved promptly. This could be the time that it takes to have a technician respond or having them get back to the customer in a timely manner to fix the issue or a combination of the above. While the aligner is down and the customer is receiving no updates as to when it will be fixed and the Franchise dealer has to hear about this from the customer. $500 commission is not worth it to the dealer to deal with the lack of support from equipment and lose credibility from their customers.

Explore other reviews about Snap-on

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything about it is a pro. Amazing company to work for

Cons

No cons. It’s been great working at Snap On

4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Healthcare Purchase Programs Retirement Benefits

Cons

Below average pay, a lot of meetings.

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