Training Training Training - Anonymous employee Snapsheet Employee Review

5.0
Aug 7, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is the place to be. The days go quick and the environment is young and fun. The negative people are ones who have never worked anywhere else and have no idea what other companies are like.

Cons

TRAINING It is an absolute joke that the call center training has not been fixed. There were a few obvious problems that caused a domino affect of people quitting, one has been handled but yet for some odd reason feedback never makes it up the chain or it does and it gets roadblocked. Go ahead and do a survey for everyone about how their training was/is going and you will find out the problem right away. You cannot put someone who has never worked files EVER and builds spotfiy playlists all day in control of a massive part of the business. Stronger training will lead to us really being the best.

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Snapsheet Response
8y
Thank you for the feedback and sorry for the delayed response. Setting our people up for success through onboarding and training is a top priority for us. Like with any growing company, the approach you take with 10-20 people may not always work when your org grows to 40, 50, 80, etc. But we are committed to making some changes and I am happy to report that we are bringing on a rockstar Director to run Learning and Development for the CSO. In the interim, we have expanded new hire training, peer shadowing, and Tech Lead / Manager assistance to provide support and guidance to the folks on the floor real-time. Thanks again for the feedback and feel free to pop in my office to chat more about what we can do better, faster. My door is always open. - Ryan Burke VP CSO

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5.0
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Pros

Permanent remote setup with a functional unlimited PTO policy. The company is scaling well and consistently hitting financial targets with new and larger contracts. Company encourages innovation and creative thinking to solve for the ever-increasing scale and technical challenges. People are genuinely happy here, and it is reflected in the tenure.

Cons

Compensation is average and stays pretty flat. There are no performance-based bonuses, equity, or other financial incentives. While the base pay is consistent, the lack of an "upside" or variable pay makes it less competitive for high performers compared to other companies in the industry.

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CEO approval
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Pros

Flexible work schedule Cool people Competitive salary

Cons

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