Good company in a supportive atmosphere - Cloud Support Engineer Snowflake Employee Review

5.0
May 28, 2024
Recommend
CEO approval
Business Outlook

Pros

The training system is well organized, and when you join, you have about three months to learn about Snowflake's services, as well as the rules, roles, and systems that you need to follow as a TSE. During the three-month training period, you are backed up by a principal-level TSE and assigned a bilingual person if needed. There's a very supportive, polite, and hard-working atmosphere, and there's also a sense of a growing company.

Cons

It depends on the team, but we're all super busy. The amount of cases that one person is handling is huge. The number of cases that TSEs respond to is part of how they are evaluated.

Explore other reviews about Snowflake

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Leadership has great initiatives for the organization

Cons

Need for being present in the Office

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Good product, good CEO with clear mission

Cons

Workplace politics is messy, HR defends managers accused of discrimination and harassment including sexual harassment

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