Good pay poor management - Customer Success Manager Snyk Employee Review

1.0
May 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Good pay and decent benefits

Cons

Too much work, the CS department is style over substance. It became apparent that leadership had never done customer success successfully in the past. They were more impressed with fancy slide decks and good graphics even though the content was average and not related to any valuable customer metrics

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Snyk Response
3y
Thank you for taking the time to leave us a review of your time at Snyk. While I’m glad you found the total rewards were good here, I am sorry to hear that you did not have a good experience with your team and felt that the level of support from your leadership did not meet your expectations. - Sandy Mott, VP Talent Business Partnering

Explore other reviews about Snyk

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay, the people, the benefits

Cons

They're a non-public, start-up company, they had layoffs which is always scary.

1
2.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fully remote, flexible, and monthly stipends. Good pay.

Cons

Shady leadership. Tendency to hire employees for a specific reason only to dissolve their position once whatever project they forecasted for the employee is complete. I’ve seen it happen to multiple employees during my employment until it finally happened to me after a few years. Was advised by a former employee in leadership that I would more than likely be overloaded with work and worked out the door in some way because that was their trend. I didn’t believe it but it started happening to many people around me. I don’t trust these people and managers are very loose lipped, move sloppily, and doesn’t know how to not let secrets slip out. I knew my position was being dissolved from meetings I saw on my managers calendar. Luckily I started applying for jobs because I saw the writing on the walls. I had something else lined up but was still a bit blindsided because I was clearly communicating need for help to my leadership. Multiple interviews asking how I was doing and what I needed help with only for 3 days later to be told my position was no longer needed.

7
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