Free lunch card - Customer Service (CSR) SoFi Employee Review

Thank you for the time you dedicated to working at SoFi. Our Operations team is at the center of our members' lives, helping them achieve their financial goals, so THANK YOU for your commitment to our mission. We're happy to hear you enjoyed some of the benefits we offer employees. Our Operations team has very specific performance metrics so we can best support our members, but we're sorry if that felt like micromanagement to you. We hope you voiced this concern to our HR team while you worked here. The pace at which the industry is moving means we have to be adaptable and flexible in order to meet our members needs and to continue to be a game changer in this industry. We hope you were able to see the impact of your work, despite the ever-evolving environment. Thanks again for your review, and best of luck in your next role.