- Lot's of hypocrisy when comparing their actions against their so-called values. Their executive decision-making is dead-set on short-term gains and will gladly throw away long-term growth if it means seeing their stats go up .5% on the next watchdog podcast. *************** - Poor RTO policy that lacks true data-driven insight and reeks of "butts in seats" attitude you see from typical corporate management. I guess they got tired of losing tax-incentives from the state/city and management threw enough of a fit that they couldn't micromanage their teams (despite the fact that it is these same managers where such management is relegated to the WFM team doing the monitoring) that this was their solution. Beware, I suspect that this doubles as a workforce-reduction tactic as well so who knows what the future holds. I know they claimed to be driving up hiring in January so I suspect this is a standard ploy to lower their headcount for EOY reporting. We expect -- no, we DEMAND -- that all our customers can only use our online platform since we don't provide physical locations (and push back against customers wanting alternative services like a physical loan application, for example) but the same doesn't apply to the employees actually making the company function. ****************** - Communication Silos lead to lots of mismanagement, miscommunication, and discontent between employees and their managers, and between departments. Upper management is also horrendous about appropriately communicating to middle managers critical enterprise-wide changes in the organization that forces the middle-managers into a tough spot when they have to try to justify rash decision-making from upper management. Upper management doesn't care about pulse surveys as evidenced by their (lack of) follow through (which is poor if even existent). Other reviewers stated it clearly - lots of virtue signaling and lip service but the follow through does not align. ****************** - Employee benefits: a Financial Firm w/ no matching 401k... Corollary, it's wonderful that SoFi doesn't immediately disqualify a candidate for not having a degree but we have people making $100-200k salaries with no degrees and very poor peer-feedback about their work compared to people making $30k that are highly qualified with strong work ethic and work results? Point being at this company the demographic with student loans is rapidly diminishing and somehow the company determined that offering $200 towards student loans is "helping you get your money right" vs. a 401k match? Other benefits like subsidized healthcare and non-banked PTO (for exempt) is in-line with the tech/fintech market so not particularly a stand-out feature. Finally, I would say their "competitive" pay its at the bottom band for competitors across the board in both finance and tech so don't expect FAANG money despite them trying to market themselves as the next financial FAANG.
