Good company but confused direction & management - Fraud Specialist SoFi Employee Review

3.0
May 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits partial remote (for now) Pay (sort of)

Cons

No 401K matching Full RTO is most likely imminent SoFi is trying too hard to become like a big bank and it's losing all of the positives and culture that made it an appealing employer.

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SoFi Response
2y
Hello! Thank you for your continued dedication to SoFi, and for taking the time to share your experience. We're sorry to hear you aren't having a 5-star experience working here, and we hope for the opportunity to change that! Thanks for the feedback about our values - we feel our 11 core values are one of the things that sets SoFi apart, and bringing them to life through our programming, events, learning experiences, and interactions with each other are extremely important to us. We have ambitious goals of becoming a top 10 financial institution, but we feel we will still be able to maintain the special sauce that makes SoFi, SoFi. As you may remember, late last year, we announced our companywide RTO approach focused on flexibility. We do not currently have any plans to change our RTO policy. If you'd like to continue this conversation, we welcome an email to my team at glassdoor@sofi.org. Your feedback really matters to us, thank you for sharing.

Explore other reviews about SoFi

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great CEO, good growth opportunities and interesting work. Have worked at a lot of finance/fintechs, SoFi is the best by a long shot.

Cons

Benefits could be better, less competitive than other fintechs

4.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, requires in office work one time per week

Cons

Only pays annual bonuses and not quarterly

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