Yes - Member Agent SoFi Employee Review

First and foremost, thank you for taking the time to share your thoughts with us. Our Customer Service team is an absolutely critical part of our mission to help our members achieve financial independence, so thank you for the time you have dedicated to working at SoFi thus far. We're happy to hear you enjoy working with your team and being in the office. We understand that dealing with stressful situations and difficult customer interactions can be challenging. Providing support to our team members in handling these situations is a priority for us. We offer training and resources to help navigate challenging interactions, so if you have any additional thoughts about these resources, please feel free to email us at sofi@glassdoor.org so we can better understand your experience. Thank you for being on this journey with us. Take care.