Meaningful work overshadowed by management issues and staffing chalenges - RBT - Registered Behavior Technician Soar Autism Center Employee Review

3.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits Adequate pay Meaningful work Supportive coworkers Guaranteed 30+ hours

Cons

Constant schedule changes Short staffed Performative management Lack of trust by BCBAs/Management

avatar
Soar Autism Center Response
1mo
Thank you for sharing your feedback. We’re glad to hear that you found the work meaningful, appreciated the training, and built supportive relationships with coworkers and the children you served. We’re also grateful that you believe in CHOP-Soar’s mission and see potential in the Newtown center. We’re sorry to hear that your experience was affected by scheduling changes, staffing challenges, and concerns around management systems and trust. Opening and growing a new center comes with real operational complexity, but that does not lessen the importance of listening to team members, improving communication, and building systems that help staff feel supported in their work. We appreciate your thoughtful feedback and your belief in the center’s continued improvement. We will continue working to strengthen our processes, support our teams, and create a more consistent experience for staff, clients, and families.

Explore other reviews about Soar Autism Center

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Ongoing training opportunities Supportive leadership for complex cases

Cons

Fast-paced environment with frequent changes

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Soar Autism Center Response
1mo
Thank you for sharing your feedback. We’re glad to hear that you found leadership supportive, especially when navigating complex cases, and that the ongoing training opportunities were valuable during your time at Soar. We also understand that a fast-paced environment with frequent change can be challenging. As Soar continues to grow and improve how we serve children and families, we know it is important to support team members through change with clear communication, thoughtful planning, and strong leadership presence. We appreciate the time you spent with Soar and are grateful for the care you provided to the children and families we serve.
2.0
May 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome RBTs and clinicians that truly care about the clients

Cons

Company is so focused on expanding to other locations and states that they let existing centers deteriorate Constant turnover, one person a week No consistent schedule even though availability changes guaranteed one Bathroom breaks are extremely limited if working with 1:1 clients Don’t take feedback from staff surveys Removed baby locks and baby gates, allowing clients to elope into office building and outside building Even when AC stops working, staff and clients are expected to stay in 90 degree rooms

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Soar Autism Center Response
1mo
Thank you for sharing your feedback. We’re glad to hear that you worked alongside RBTs and clinicians who care deeply about the children and families we serve. That commitment is central to Soar’s mission. We’re sorry to hear that your experience has felt frustrating and unsupported. Concerns related to staffing stability, schedules, breaks, facility conditions, safety, and responsiveness to feedback are serious, and we understand how these issues can affect both team members and the quality of care they feel able to provide. As we continue to grow, we know that expansion cannot come at the expense of supporting our existing centers and teams. We are actively working to strengthen communication, improve center operations, and ensure staff concerns are heard and addressed. We appreciate you taking the time to share this feedback, and we encourage team members to continue raising specific concerns through their center leadership or People Team so they can be reviewed and addressed appropriately.
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