Here for the kids - RBT - Registered Behavior Technician Soar Autism Center Employee Review

3.0
May 29, 2024
Recommend
CEO approval
Business Outlook

Pros

The clients that Soar serves are amazing and so open and ready to learn and take on therapy. Many of the clients improve extremely quickly given the ESDM model while also having access to not only speech therapy, but occupation therapy. BCBAs, SLPs, and OTs care a lot about their clients and consistently communicate with RBTs. There is a lot of passionate workers at Soar and fellow RBTs support each other and look out for each other.

Cons

Soar has an extremely high turnover rate and there are trainees coming in every 2 weeks which is extremely overwhelming for not only the clients, but the RBTs. It can disrupt the flow of consistent therapy as the trainees often come in without knowing how to work with clients with autism or children in general. Soar acts more as a corporation than a clinic for therapy. RBT attendance, notes, hours, and trials are constantly being monitored and affect all chances at promotions. Coverage for clients incenter and out of center often takes up more than 20%+ of a RBTs schedule when they guarantee less than 10%. If the RBT has reliable transportation they cannot deny coverage at other centers, so many RBTs end up taking 1hr drives to the other centers. Communication with higher ups is uncommon and concerns are never addressed or resolved. Scheduling can be changed up until 7 PM the day before you are in for work and coverage is asked for outside of working hours. RBTs often do not receive their breaks during sessions and it is not uncommon for RBTs to not receive their full lunch due to late handoffs or issues with scheduling. Doubling up (two clients together at once) is a common occurrence which is completely inappropriate. Sick clients are allowed at Soar when showing obvious signs of illness besides fever such as constant coughing, green phlegm, and falling asleep at random times. Sick RBTs are typically expected to come into work and wear a mask, spreading illness even more. Proper cleaning practices are not in place and no medical grade cleaning supplies are available.

Explore other reviews about Soar Autism Center

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Ongoing training opportunities Supportive leadership for complex cases

Cons

Fast-paced environment with frequent changes

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Soar Autism Center Response
1mo
Thank you for sharing your feedback. We’re glad to hear that you found leadership supportive, especially when navigating complex cases, and that the ongoing training opportunities were valuable during your time at Soar. We also understand that a fast-paced environment with frequent change can be challenging. As Soar continues to grow and improve how we serve children and families, we know it is important to support team members through change with clear communication, thoughtful planning, and strong leadership presence. We appreciate the time you spent with Soar and are grateful for the care you provided to the children and families we serve.
2.0
May 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome RBTs and clinicians that truly care about the clients

Cons

Company is so focused on expanding to other locations and states that they let existing centers deteriorate Constant turnover, one person a week No consistent schedule even though availability changes guaranteed one Bathroom breaks are extremely limited if working with 1:1 clients Don’t take feedback from staff surveys Removed baby locks and baby gates, allowing clients to elope into office building and outside building Even when AC stops working, staff and clients are expected to stay in 90 degree rooms

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Soar Autism Center Response
1mo
Thank you for sharing your feedback. We’re glad to hear that you worked alongside RBTs and clinicians who care deeply about the children and families we serve. That commitment is central to Soar’s mission. We’re sorry to hear that your experience has felt frustrating and unsupported. Concerns related to staffing stability, schedules, breaks, facility conditions, safety, and responsiveness to feedback are serious, and we understand how these issues can affect both team members and the quality of care they feel able to provide. As we continue to grow, we know that expansion cannot come at the expense of supporting our existing centers and teams. We are actively working to strengthen communication, improve center operations, and ensure staff concerns are heard and addressed. We appreciate you taking the time to share this feedback, and we encourage team members to continue raising specific concerns through their center leadership or People Team so they can be reviewed and addressed appropriately.
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