Aug 23, 2024
Soar Autism Center Response
1yThank you for taking the time to share your experience. We appreciate all feedback, as it helps us continue to improve our processes and the support we provide to our team members.
We’d like to address some of the points you've mentioned:
Training: Our training program is actually two weeks in length. While there are computer-based modules, these are supplemented with hands-on training sessions and practice sessions during both the first and second weeks. The program includes 40 hours of online training, which is a required part of preparing Behavior Technicians to become RBTs and have the preparation needed to receive this certification. We did a large revamp of our training program earlier this year, and it is a core part of ensuring team members feel prepared to be successful on the job.
Turnover: We recognize that turnover can be challenging in this field. It’s something we are very focused on, and we are actively seeking ways to improve the RBT experience to support better retention and provide more stability for both our staff and the families we serve.
Support and Development: At Soar, we encourage open communication and vulnerability when asking for help, and we’re committed to creating an environment where our team feels supported. Your feedback is valuable in helping us identify areas where we can improve to make sure that all staff feel comfortable seeking the assistance they need.
We understand that the responsibilities of this role may come quickly, as it involves hands-on experience with children from the start. While we believe that this real-world experience can be beneficial for personal and professional growth, we also want to ensure that all team members feel adequately prepared and supported throughout their journey with us.
Thank you again for your feedback, and we wish you the best in your future endeavors!