2.0Mar 14, 2026Customer service agentCurrent employee, more than 3 yearsPortland, ORRecommendCEO approvalBusiness OutlookProsPTO and sick time is goodConsHeavy case loads under staffed, poor managementShow more
5.0Mar 21, 2025SpecialistFormer employeeFlorida Ridge, FLRecommendCEO approvalBusiness OutlookProsBenefits are great. Pay is greatConsManagement is inexperienced. Work load is highShow moreHelpfulShare
4.0Jul 3, 2026Benefit authorizerFormer employee, more than 1 yearChicago, ILRecommendCEO approvalBusiness OutlookProsBeing trained on all the different case types processed by the position. The organization offers flex time.ConsIt is a difficult job to learn all aspects of case processing promptly.Show moreHelpfulShare