3.0Jun 15, 2026Customer service representativeCurrent employeeWoodlawn, MDRecommendCEO approvalBusiness OutlookProsThe agency offers great benefitsConsThe schedule recently changed and is less flexibleShow more
5.0Jan 27, 2026Customer service representative (csr)Former employee, more than 8 yearsChicago, ILRecommendCEO approvalBusiness OutlookProsEverything was great, I loved it!ConsNone, some customers were difficult.Show moreHelpfulShare
4.0Jul 3, 2026Benefit authorizerFormer employee, more than 1 yearChicago, ILRecommendCEO approvalBusiness OutlookProsBeing trained on all the different case types processed by the position. The organization offers flex time.ConsIt is a difficult job to learn all aspects of case processing promptly.Show moreHelpfulShare