Overworked and under-appreciated - Claims Representative Social Security Administration Employee Review

Supervisors micromanage because they have time to fill. Employees must perform at a high output level, if they cannot do the job in 40 hours per week they are encouraged to do the work during "credit hours" where you can work and extra hour or so each day then take the time off later. Problem is there is so much work you can never take the time off. Management has favorites who get recognized for work well done when others who do better work go unrewarded and unrecognized.