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Social Security Administration

Is this your company?

It depends on who you are. - Claims Representative Social Security Administration Employee Review

4.0
Jul 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexibility to manage work life with family obligations is on par with other government agencies. Variety of work duties are above average especially if you get bored easily.

Cons

The agency seems to have a disdain for veterans and employees with non-physical disabilities. The agency needs to be more accepting to diversity. Most SSA offices do not represent the customers or community they serve which makes it easy for employees to become bias in how they process claims or the quality of service the public receives.

Explore other reviews about Social Security Administration

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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