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Social Security Administration

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Teleservice Represantative - Anonymous employee Social Security Administration Employee Review

5.0
Aug 12, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Agency offers great benefits. Management treats you very good. You will have your personal space to perform your duties successfully. All day long you will help people, which will make you feel good about your job.

Cons

People will talk to you about good, bad or sad situations. If you will be able keep neutral and not emotionally involved you will do just fine. Otherwise, this job is not for you.

Explore other reviews about Social Security Administration

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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