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Social Security Administration

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A great job if you got in a few years ago - Service Representative Social Security Administration Employee Review

3.0
Dec 2, 2008
Recommend
CEO approval
Business Outlook

Pros

Very stable job, the feds aren't going out of business any time soon. Generous time off. Offer credit hours, which means for any over time you do it is vacation time..

Cons

They promise the world to you when you join about promotions, then you realize you work within a union and people with less skill and ambition will be promoted before you because they have been there longer. If you are expecting to an easy government job this place is not for you. Work loads are almost unmanageable, and quotas go up every year. They are only hiring 1 person to replace 3 that retire while the number of people applying for benefits is soaring.

Explore other reviews about Social Security Administration

4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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