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Social Security Administration

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Lead Case Technician - Lead Case Technician Social Security Administration Employee Review

4.0
Nov 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Assisting claimants to obtain benefits

Cons

Understaffed in the ODAR office.

Explore other reviews about Social Security Administration

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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