Question 1

Is Social Security Administration a good company to work for?

Accepted Answer

Social Security Administration has an overall rating of 3.0 out of 5, based on over 2,928 reviews left anonymously by employees. This rating has been stable over the past 12 months. 36% of employees would recommend working at Social Security Administration to a friend and 23% have a positive outlook for the business. The best reviews about Social Security Administration have been left by employees working as Legal Assistant, IT Specialist and Technical Expert.

Question 2

Does Social Security Administration pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Social Security Administration employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Social Security Administration. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at Social Security Administration?

Accepted Answer

36% of Social Security Administration employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Social Security Administration 3.3 out of 5 for work life balance, 2.6 for culture and values and 2.8 for career opportunities.

Question 4

What are the top reviewed jobs at Social Security Administration?

Accepted Answer

Claims Specialist (382), Customer Service Representative (244), Customer Service Representative (CSR) (157), Claims Representative (117), Benefit Authorizer (96), Attorney Advisor (89), Attorney (59), IT Specialist (53), Legal Administrative Specialist Benefit Authorizer (40), Legal Assistant (40), Contact Representative (38), Social Insurance Specialist (38), Benefits Authorizer (28), Legal Administrative Specialist (25), Claims Technical Expert (23)

Question 5

What are the pros of working at Social Security Administration according to real employee reviews?

Accepted Answer

"Long term benefits are good" ((in 417 reviews)); "Generous Leave policy good pay" ((in 207 reviews)); "Great job security compared to other companies" ((in 114 reviews)); "Good work / life balance" ((in 94 reviews)); "people are great and suportive to work with" ((in 88 reviews))

Question 6

What are the cons of working at Social Security Administration according to real employee reviews?

Accepted Answer

"Poor management and if you do your job well you get rewarded by doing everyone else’s work as well" ((in 224 reviews)); "Training is poor." ((in 105 reviews)); "All managers have their own "pet projects" which cause MORE issues for staff doing the work." ((in 73 reviews)); "Upper management is incompetent and only hired because of family members or sororities etc ." ((in 33 reviews)); "Nepotism is rampant with generations of family and friends." ((in 31 reviews))

Question 7

What are employees saying about Social Security Administration layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Social Security Administration layoffs and their outlook for job security at Social Security Administration in 2026.

Question 8

What are the top reviewed Social Security Administration locations?

Accepted Answer

Baltimore, Chicago, Woodlawn, New York, Kansas City, Birmingham, Philadelphia, Richmond, Atlanta, Los Angeles, Boston, Jamaica, Washington, Dallas, Auburn, Falls Church, San Francisco, Houston, Wilkes-Barre, Saint Louis, Tampa, Detroit, Denver, Albuquerque, Seattle, Portland, Phoenix, Oakland, Pittsburgh, Cleveland

Social Security Administration

Corrupt management, dead end job, best jobs go to family & friends. Soul crushing, dream killing awful experience. - Customer Service Representative Social Security Administration Employee Review

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