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      Social Security Administration

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      Social Security Administration reviews

      Beginning to look for new opportunities - Lead Case Technician, GS-9 Social Security Administration Employee Review

      2.0
      Apr 17, 2013
      Lead case technician, gs-9
      Recommend
      CEO approval
      Business Outlook

      Pros

      -federal pension -past military time counts toward retirement -good pay -generous leave and credit hours are usually available

      Cons

      -extreme distrust of employees by management -promotions can be hard to come by -work can be tedious, little control for employees over how work is accomplished -overwhelming workload -no tuition assistance

      Explore other reviews about Social Security Administration

      5.0
      Jun 11, 2026
      Legal assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexibility, teleworking, pay, and holidays off cool work environment.

      Cons

      Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

      1
      4.0
      Jul 3, 2026
      Benefit authorizer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Being trained on all the different case types processed by the position. The organization offers flex time.

      Cons

      It is a difficult job to learn all aspects of case processing promptly.

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